Voltage Mail App Reviews

Chase routed its relatively routine communications re a mortgage re-fi to me thru this abomination. It took me 10-15 minutes per message for me to get it to work. A user-hostile frustration that marred an otherwise efficient transaction with the bank.

Remember this is abusiness app not a user app. To read a secure message: - open the message like normal -click on the attachment -click open to read attachment -click on the upload character in upper right hand corner -select copy to voltage Now you can read and reply. Not easy, but you mail is secure!!

I tried on 1 different iOS devices and could not get it to open.

Should have read the reviews first. Told by the people that sent me secure documents to use the desktop version. iPhone version is whacked.

If you want something secure - like, lock it up and throw away the key secure - then this is the app for you. (after downloading app and returning to email to click on the email link on the next screen the link appears up top of the screen you have to click on the icon upper right hand corner for a selection of options then scroll over till you see the voltage app and click on it. Fill out the login questions and good luck from there) It literally took me 30mins of messing around with the app to figure it out - no clear cut instructions and the instructions dont work - finally when I figured it out it took me to the online page where I had to go through the signup process with security questions NO DOUBT a pain in the arse! All for a booklet on back exercises that I could not download arr!!! 45mins later and I had to reset my phone because it just kept spinning out and would not open the pages of the booklet frikin fracken frikin FRAK! Tried it on my iPad FORGET IT - just wasted an hour of MY LIFE! Now Ill email my doctor and tell her to drop a copy of the booklet in the mail and ask her to never use this app on me again and direct her to the reviews. Who and how ever did someone sell this app to a hospital as a functional option for secure email?!

This app is terrible. It crashes all the time and never loads.

Ive been trying to use this app for a year because once In a while Ill get a secure email. This app has never opened one email. It just takes up space. Why does apple allow the terrible developers to post these app?

This app does not work well on my iPhone or mac. No technical support when I had trouble opening messages. I was basically on my own. Attempts to delete and reload the app also did not solve the problem.

The only tricky thing for me was that I wanted to use it on an email created in a Windows mail app. Apple includes Windows attachments as win.dat files and you have an app to open that first and then open the secure data in Voltage Mail.

My bank uses this app for secured communications. Unfortunately the app in general doesnt work due to bugs. Ive been unable to download attachments even over a fiber optic speed network. UX is a kluge. Sigh.

Took me five minutes to load the Application and start reading my encrypted emails from Chase bank.

This thing is useless. I cant believe a company like Aetna would even use such a thing.

Doesnt work. Waste of time. Cant read attachments.

I never leave reviews but this is by far the worst app Ive ever had the misfortune of being required to use. It quits randomly. Its regular features like "send" rarely work and delete whatever youve typed. Its insanely frustrating and almost never works properly. The worst part is its used to important communications! I hate this app so much! Worst!

I was trying to view a document and it would just show that it was loading and I kept having to close the app to try and view it but it just was not working. Very irritating since the document I needed was pretty important.

This app is full of bugs and does not function properly. First the instructions were misleading, then the app quit. Tried again and it said mobile was not enabled... Finally got to the message, but it gave me an error message when trying to view the attachment. It quit a total of 3 times while still not allowing me to view the attachment on my phone. I would have rather been told I cant do this on my phone rather than wasting 10 minutes trying to figure it out.

Its just that. A waste of time.

I am unable to open documents sent from mortgage company as others have reported, but only on the ipad. It does work fine on the iphone?

An atrocity. Totay useless. Furious

Trying to use the app to read secure message from bank. And... it doesnt open the message. Therefor: completely useless.